bitV
I confirm the following contents and agree that bitV (hereinafter referred to as “the Company”) will process (collect, use, consign, process, etc.) my personal information as follows.
(Required) Personal Information Collection / Use Agreement for Service
1. Items of Personal Information Subject to Collect
① Required fields: Login ID (email address or mobile phone number, Password), nationality
② Optional items: None
③ Items by type of personal information collection
| Division | Collection point | Collection items |
| Join membership | Level 1 authentication | Email, phone number, password, nationality. |
| Level 2 authentication | Name, phone number, date of birth, National / foreign national Information, gender, CI (personal Identification Information), DI (repeated registration confirmation), passport photo, photo of hand-holding passport. | |
| Level 3 authentication | Bank name, bank account number, name of account holder, date of birth. | |
| Level 4 authentication | Photocopy of residence registration (blocking inherent identification information), address | |
| Additional authentication | proof of payment | a copy of the account transaction, a copy of an identification card (unique identification information masked), a photograph or video with an identification card(unique identification information masked) and a face, email address, remittance confirmation certificate, Account transaction details |
| registered account initialization | a copy of an identification card (unique identification information masked), a photograph or video with an identification card(unique identification information masked) and a | |
| OTP initialization | a copy of an identification card (unique identification information masked), a photograph or video with an identification card(unique identification information masked) and a face, email | |
| password initialization | email address or mobile phone number | |
| mobile phone number initialization | a copy of an identification card (unique identification information masked), a photograph or video with an identification card(unique identification information masked) and a face, email | |
| freeze account in non-logged | mobile phone number, email address, a copy of an identification card (unique identification information masked) | |
| unfreeze account(login and deposit/withdrawal restrictions) | mobile phone number, email address, a copy of an identification card (unique identification information masked) | |
| Renamed | Resident Registration(unique identification information masked),Record a call for identity verification | |
| Withdrawal | application for withdrawal of members who have not retained their bank balance | no collection items |
| application for withdrawal of members who have Bank balance remaining status | name, mobile phone number, email, agreement to cut bank balance, a copy of an identification card (unique identification information masked), a photograph or video with an identification card(unique identification information masked) and a face | |
| A response to a enquiry | identification of person | name, mobile phone number, email, date of birth, a copy of an identification card (unique identification information masked), a photograph or video with an identification card(unique identification information masked) and a face |
| recording a video call after agreeing to a member | recording contents |
④ During the use of the service, the following personal information items may be automatically generated and collected. (IP address, cookie, MAC address, service usage history, visit history, bad usage history, etc.)
2. Purpose of Collection and Use of Personal Information
① Sign Up and Management of the Website: Personal identification, provision of age-restricted services, confirmation of the intent of the applicant, confirmation of membership, restriction of re-entry, record of inquiries and dispute settlement, confirmation of membership withdrawal, notification of notification.
② Providing Goods or Services: VIP service, point card (fee reduction coupon) service, point card transfer service
③ New Service Development and Marketing • Use in Advertising: Development of new services and provision of customized services, provision of services according to statistical characteristics, ad display, validation of services, provision of event and advertisement information and participation opportunities, identification of access frequency
④ Complaints Handling: Processing personal information for the purpose of confirming the identity of the complainant, confirming the contents of complaint, contacting and notifying for the investigation, and notifying the result of processing
⑤ Investigation Related Request: Providing necessary information in a fair and legal investigation is a criminal, illegal act such as hacking / fraud
3. Period of Storing∙Using Personal Information
① The company processes ∙ possesses the personal information within the period of processing and possessing personal information following the law or following the consent from the member.
② The period for processing and possessing personal information is as follows
1) Retention Personal Information Items and Retention Period when sign in and virtual asset trade
| Division | Retention Reason | Retention period |
| Sign Up | Account Management, Counseling and Complaint Processing | - No trade history Information destruction when withdrawal of membership - Trade history exist 5 Year after leave membership |
| Withdrawal of membership | Counseling and Complaint Processing for withdrawal member | |
| Certification for trade virtual asset | Identification check, Bank account check for service offering | |
| Extra Certification | deposit act proof check, bank account/OTP/Mobile phone number, Reset, (Non-login) Apply for account freeze/unfreeze, Counseling and Complaint Processing for renamed, Bank account transaction history | |
| Member request processing | Counseling and Complaint Processing | |
| Login history | Communications Privacy Protection Act | 3 Month |
| Auto collet when using service | Auto create when using service | Instance information destruction when withdrawal of membership |
2) Preservation based on goods or service offering Act
| Division | Act | Retention period |
| Electronic finance transaction history | Electronic finance transaction Act | 5 Year |
| Contract or withdrawal of subscription history | Electronic trade consumer protection Act | 5 Year |
| Payment and goods supply history | 5 Year | |
| consumers complain or Dispute Resolution history | 3 Year | |
| Display · advertisement history | 6 Month | |
| Reward, deposit error history | 5 Year | |
| taxes and the public utilities' charge payment history | Basic tax Act | 5 Year |
| Inheritance processing history | tax at inheritance and tax at bestowal Act | 9 Month |
| Privacy(login history) when using service | Communications Privacy Protection Act | 3 Month |
ο However, in case which an investigation ∙ inquiry is ongoing due to violation of relevant laws, the information may be possessed and used till the investigation ends.
4. The Right to Refuse to Terms and Conditions and the Consequences of the Refusal
ο You may not agree to our terms and conditions for collecting and using personal information. However, activities such as member registration and service usage may not be available if not agreed.
Providing Personal Information to Third Parties
bitV Global, Inc. provides your personal information to third parties as below.
| Service name | Personal information recipient | Purpose of using personal information of personal information recipient | Personal information items transferred | Retention period of personal information by personal information recipient |
| BTC/ETH/KRW/HT/USDT Market trade service | bitV Global, Inc | virtual asset trade and abnormal transaction detection service | name, login ID(email address, mobile phone number, nationality, transaction details, account information, date of birth, gender) | Retain until the purpose of collection and the purpose for which it has been provided is fulfilled and the member asks for withdrawal or revokes the consent as soon as it is withdrawn (provided that the information to be retained by the relevant statute is kept as prescribed by the law) |
ο You may not agree to our terms and conditions for providing personal information to third parties. However, activities such as member registration and service usage may not be available if not agreed.