bitV Privacy Policy

HighBlock Limited and its affiliates (hereinafter referred to as “HighBlock”, "we" "us" or "our"), is committed to protecting the privacy, confidentiality, and security of the personal data held by HighBlock complying with the requirements of applicable personal data protection laws including the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (“PDPO”) with respect to the collection, use, processing and management of personal data. In doing so, HighBlock is equally committed to ensuring that all its employees and agents uphold these obligations.

This Privacy Policy describes:

• the types of personal data which HighBlock will collect or process;

• how personal data will be used, shared and protected; and

• your rights in relation to personal data, including the right to make data access and correction requests.

Personal data will be collected only for lawful and relevant purposes and all practicable steps will be taken to ensure that personal data held by HighBlock is accurate. HighBlock will use your personal data which HighBlock may from time to time collect in accordance with this Privacy Policy.

HighBlock reserves the right from time to time to revise this Privacy Policy. Where any changes to this Privacy Policy are material (e.g. a new purpose for using your personal data), HighBlock will notify you using the contact details which you have provided HighBlock and by updating and issuing the new version on the HighBlock website. However, if the changes are not material, HighBlock has the right to decide whether or not to notify you by using the contact details you have provided to HighBlock. You are advised to check the Privacy Policy periodically and pay attention to its revision. After the publication of the new version of this Privacy Policy, your continued use of the HighBlock website(s) or your continued relationship with HighBlock shall be deemed to be acceptance of and consent (to the extent that consent is the relevant legal basis of processing your personal data) to this updated Privacy Policy, as amended from time to time.

HighBlock will take reasonable and practicable steps to ensure the security of your personal data and to avoid unauthorised or accidental access, erasure or use for other purposes. This includes physical, technical, and procedural security methods, where appropriate, to ensure that your personal data may only be accessed by authorised personnel.

Please note that if you do not provide HighBlock with personal data (or relevant personal data relating to persons appointed by you to act on your behalf), HighBlock may not be able to provide the information, products or services you have asked for or process your requests, applications, subscriptions or registrations, as applicable.

Collection of personal data

ersonal data may be collected from you on a voluntary basis for particular purposes or services. We will only collect the required personal data in a lawful and fair manner, including but not limited to:

- Your personal information (e.g., your name, gender, date of birth, passport or other personal identification information, photograph, bank account information);

- Your contact information (e.g., phone number, postal address, email address);

- Your business information (e.g., company name/address, registration details);

- Information about your use of our website/services (e.g. behavioral information, location information, browser details, IP address, user acquisition data) - please also refer to our Cookie Policy.

We will collect your personal data in the following ways:

- When you provide such data directly to us by telephone, post or email;

- When you submit such data on the website (for example, by completing and submitting any forms);

- From third parties, such as co-organizers or co-presenters at marketing events;

- From publicly available sources of information;

- when you browse the website; and

- when we are required to do so by law.

Use of personal data

From time to time, where personal data is provided to HighBlock, HighBlock may use the personal data as explained below and such personal data may be transferred to a place outside Hong Kong.

Transfer
We may use the collected personal data for the following purposes:
(i) To provide the services you have requested;
(ii) To operate, improve and maintain our services;
(iii) To respond to any inquiries or feedback from you;
(iv) To verify your identity and location;
(v) To assess your eligibility to access the Site;
(vi) To send you our news and publications;
(vii) To communicate with you about us, our services and our marketing materials;
(viii) To track your activity on the Website;
(ix) To conduct data analysis and general research;
(x) To maintain the security of the Website; and
(xi) To detect fraudulent or criminal activity.
We will share your personal data with third parties where necessary to fulfill the purposes for which the data was collected as set out above, including but not limited to:
- Staff who require relevant information to perform their duties;
- Affiliated companies used for marketing or sales promotions;
- Co-organizers or co-presenters who are authorized to assist and manage marketing activities;
- Service providers used for data analysis;
- Persons or entities to whom we are obliged to disclose information under applicable laws, regulations or guidelines issued by governmental, regulatory or other authorities; and
- Any individual you authorize to interact with us on your behalf.
We will never sell your personal data to any third party.
Process
We will process your personal data fairly and only for the purposes we have informed you about, for the purposes you have permitted or for the purposes permitted by applicable law. In addition, you may object to certain types of processing in accordance with the express provisions of applicable law. The personal data we collect may be transferred to and stored in the data centers of third party data storage providers located in or outside Hong Kong.
Disclose
Subject to any legal, regulatory, supervisory or accounting requirements, we may disclose your personal data to third parties (including, but not limited to, regulators and auditors) in certain circumstances where we are obliged or required to make such disclosures.
Protection of personal data

All personal data provided to HighBlock will be securely stored with restricted access by authorized personnel only. We utilize encryption/security software for data transmission so as to protect your data via encrypting it in a secure format to ensure its privacy and security from unauthorised access or disclosure, accidental loss, alteration or destruction.

In addition, we may adopt contractual or other means to prevent any personal data transferred to HighBlock's data processors (i) from being kept longer than is necessary for processing of the data; and (ii) from unauthorized or accidental access, processing, erasure, loss or use, if HighBlock is to engage any data processor.

Nevertheless, the transmission of information via the internet is not completely secure. Although HighBlock will do its best to protect your personal data, HighBlock cannot guarantee the security of data transmitted to the HighBlock website(s). Once your personal data is received, HighBlock will use strict procedures and security features to try to prevent unauthorized access.

Notice on direct marketing

Where you have given consent and have not subsequently opted out, HighBlock may from time to time use your personal data (including your name and contact details) to send you direct marketing or promotional communications such as emails containing news, promotions, events and marketing offers. The dispatch of such direct marketing communications may be undertaken by third-party service providers.

If you do not wish to continue to receive direct marketing or promotional materials from HighBlock, you may opt out by:

(i) clicking the “unsubscribe” button at the bottom of our marketing communications; or

(ii) sending us an email to [email protected] providing your full name and contact details.

We will stop sending you any marketing related communications and stop providing your personal data to third parties for their use in direct marketing. In addition, we will notify any third parties who have received your personal data to stop using it in direct marketing. Please note that you may continue to receive marketing communications for a short period of time after you have changed your preferences as either we or the third party need to update their systems. If your personal data is used in direct marketing communications, you have the right to ask us to provide the source of that personal data. This information request is free of charge. We will provide you with the source of the personal data unless it is not practicable or reasonable to do so.

Retention of personal data

In accordance with legal, regulatory, supervisory or accounting requirements, the personal data you provide to us will be retained in an appropriate form for only as long as necessary to fulfill the purpose for which the service was provided, after which it will be destroyed.

Access and rectification of personal data

Upon your request, we will inform you about the processing of personal data and your rights and remedies under these principles. You can enquire about your personal data stored or processed by us by sending an email to [email protected], including:

- Request the rectification of your personal data held by us;

- Request the deletion or erasure of your personal data;

- Object to the sharing of your personal data (in certain circumstances); or

- Object to your personal data being analyzed and profiled.

Termination or cancellation

Should your relationship with HighBlock be cancelled or terminated at any time, HighBlock shall cease processing your personal data as soon as reasonably practicable following such cancellation or termination, provided that HighBlock may keep copies of the data as is reasonably required for reasonable purposes, such reasonable purposes shall include keeping of records, use in relation to any actual or potential dispute, complying with applicable laws and regulations, and protecting HighBlock’s rights, property or safety, or the rights, property or safety of HighBlock’s employees and agents.

Certain personal data (e.g. data relating to your personal and contact information) is necessary for you to continue using our website/services. If you fail to provide such personal data, we may not be able to provide you with the website/services. By providing us with your personal data, you confirm that this is fair and reasonable in the circumstances.

The principles set out in this policy demonstrate our commitment to protecting your personal data. We rely on this policy and principles which may be revised and updated from time to time. You are advised to review this policy periodically to understand and be aware of our current principles for the protection of personal data.

If you have any questions or comments about these principles or your personal data, please contact us:

Address: 1704.1705 17/F, Universal Trade Center, 3 Arbuthnot Road, Central, Hong Kong